Your personal information is completely safe with pkoka. Learn what data we collect, why we collect it, and how we keep it secure.
Pkoka uses industry-standard encryption technology to keep all your information secure.
Your data is stored solely for service delivery purposes, and unnecessary data is deleted.
Your transactions and gaming activity on pkoka are completely confidential. No third party has access to this information.
Pkoka never sells or shares your information with advertisers or spammers.
Important: By using pkoka.win, you are agreeing to this Privacy Policy. Please read it carefully in full.
Pkoka (pkoka.win) is one of Bangladesh's most trusted online gaming platforms. We place the highest importance on the privacy of every user. This Privacy Policy represents a transparent agreement between pkoka and its users regarding the protection of personal data.
This policy details what information pkoka collects, why it is collected, how long it is retained, and how it is kept secure. pkoka's Privacy Policy has been developed in accordance with international data protection laws and best practices.
This Privacy Policy takes effect as soon as you start using pkoka's website, mobile app, or any of our services. If you disagree with any part of this policy, we ask that you refrain from using pkoka's services.
Pkoka only collects information that is strictly necessary to operate the platform safely and effectively. The types of data collected and the reasons for doing so are detailed below.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Account Verification |
| Contact Information | Mobile number, email address | Account Security & Support |
| Financial Information | Mobile Banking/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Gaming Information | Betting history, bonus usage | Service Quality Improvement |
| Cookies & Logs | Session data, page visit logs | Improving User Experience |
pkoka never stores your password in plain text. All passwords are kept in encrypted form.
Pkoka uses collected data only for specified purposes. No information is used beyond its approved scope.
pkoka never uses your data to build or sell profiles to advertisers.
Pkoka does not sell your personal information to third parties. However, in limited circumstances, data may be shared with the parties listed below.
pkoka does not share your information with any third parties other than those listed above.
Pkoka's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help the website remember your previous visits.
You can disable cookies through your browser settings, though this may limit some features on pkoka. pkoka does not sell data collected via cookies to third parties for commercial purposes.
Pkoka employs the highest industry-standard technologies and practices to protect your data. Our security framework is outlined below.
pkoka's security systems are regularly audited by third-party security specialists.
Pkoka believes you should have full control over your own data. As a pkoka user, you are entitled to the following rights.
You may request to know what information pkoka holds about you.
You can request a correction if any of your information is inaccurate.
You may request deletion of your personal data after your account is closed.
You can request a copy of your account data.
You may request that we stop using your information for specific purposes.
You may opt out of marketing communications at any time.
To exercise any of these rights, contact pkoka's support team. We typically respond within 7 business days.
Pkoka uses certain third-party services on its platform. These services follow privacy practices consistent with pkoka's standards. pkoka only works with third-party providers that adhere to internationally recognized data protection standards.
pkoka shares only the minimum necessary data with third parties. All third-party partners are bound by pkoka's data protection agreements.
Pkoka retains your data only for as long as needed. Retention periods vary depending on the type of information and the purpose for which it was collected.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | While the account is active | Service Delivery |
| Transaction History | 5 Years | Legal Requirements |
| KYC Documents | 5 Years | Regulatory Requirements |
| Cookie Data | 1–12 Months | Experience Improvement |
| Log Files | 90 Days | Security Monitoring |
After account closure, pkoka does not retain any personal data beyond legal obligations. Once the retention period ends, data is securely deleted.
Pkoka strictly does not serve users under the age of 18. We take extra care to protect the privacy of minors.
If pkoka becomes aware that information has been collected from a minor, the account will be closed immediately and all associated data will be deleted.
Pkoka may update this Privacy Policy from time to time. Registered users will be notified in advance of any significant changes.
For any questions, complaints, or requests regarding this Privacy Policy, please contact pkoka's support team.
The values that guide how we protect your data
Every transaction and piece of personal information on pkoka is protected with 256-bit SSL encryption. Hackers and third parties cannot access your data under any circumstances.
Pkoka never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.
You have full rights to view, correct, and delete your data on pkoka. Contact our support team at any time to manage your information.
Pkoka does not hold on to your data longer than necessary. Each type of information has a defined retention period, and data is securely deleted once that period expires.
Pkoka's privacy practices are regularly audited and verified by independent third-party experts.
Pkoka's support team is always available to handle any privacy-related questions or concerns. Assistance is available in Bengali.